Most of the companies are focusing on using AI, where some companies are already getting benefits by using AI. But not all AI investments are paying off just yet. Last year, most businesses looked over the work process of AI just to understand how it works. Now, they are in the initial phase to introduce AI in their work place for helping the workers. However, some companies are being very careful. They want to clarify at 1st that the utilisation of AI is safe or not.
For example, PGIM,an investment comapny does not rely on AI for big financial decisssion.AI is not allowed to decide on investments, trading, or other critical tasks without a human checking and approving them first. They are taking things slowly to avoid mistakes.
Still, many employees who have access to AI are using it a lot. Once people start using tools like Microsoft Copilot, their work gets easier and faster. AI helps with writing, summarizing emails, creating PowerPoint presentations, and handling Excel files. A recent survey found that 34% of business leaders have already seen benefits from AI, and another 33% expect to see results within a year.
At Oral Roberts University, AI is helping both students and teachers. In different sectors and in various ways. AI realease the professor from work load.example- If a teacher wants to add a new section to their course,AI can quickly add a section which can easily utilise or used by the teacher.
A survey by IBM found that 47% of IT leaders say AI is already helping their companies, while 33% say they are at least breaking even, meaning they are not losing money. Only 14% say they have lost money with AI.Some businesses face difficulties in the initial phase of utilisation of AI but nowadays they getting benefit from it in different sectors and also in different ways
The major achievement of companies by utilising AI is increase in productivity. Many companies used AI to improve the work of their workers . AI is also changing the way software developers work. In various ways like , to get the best results , to write down various code etc..
Sales and marketing teams are also benefiting from AI. It also helps in different activities like- with writing speeches, creating content for websites, and handling customer communications. It even helps companies to give quick responses to the business proposal. Before,some small and complicated proposals were often denied due to the lack of time but now with the help of AI it is possible to manage everything in a faster way. From a survey it is found that 33% of business leaders see AI improving sales and marketing, and another 30% expect to see benefits soon.
AI also performed an unpredictable performance in customer service by handling millions of calls and providing quick customer service. AI helps by summarizing conversations, finding answers quickly, and reducing wait times. On average, AI saves about a minute on each call, which adds up to a huge time savings. Right now, Verizon makes sure that AI only provides information and that humans still make the final decisions.
AI is improving its customer service. It is found from a survey.Companies like Verizon are testing it carefully to find out and to make sure that AI is accurate and also safe for the wide used
Different companies are using AI in different ways. Some businesses give employees access to AI tools like ChatGPT or Microsoft Copilot to make their work easier. Others create custom AI tools for their specific needs. PGIM, for example, uses ready-made AI tools for coding and marketing but builds its own AI systems to handle its unique data.
Overall, businesses are in the learning phase where they learn how to use AI.some are already seeing the benefits such as saving time, improving productivity, and providing better customer service. While AI is not perfect, companies that use it in an efficient manner for work faster and getting benefits from the AI by applying it in different perspectives.
